Shop Policy

Turn Around Time

My turn around time currently is 2-5 business days.  During the holidays time it might be longer.  If you need this RUSH please send me a message or email at aubreymonkey1123@gmail.com

Shipping

All US shipping is free with purchase.  International purchase will receive an invoice for the shipping.

Free Shipping is via USPS First Class.  If you want to upgrade to priority please add Shipping Upgrade to your cart.

Refund

I will issue refunds ONLY if the item is:

  1. In the condition it was when received (undamaged, unworn, unwashed, not stained or dirty)
  2. From a smoke-free/pet-free home
  3. Returned within 30 days from the purchase date.

 

The customer is responsible for the cost of shipping the return item back to me.  I will issue a full refund (not including return shipping cost) to the original purchaser within 2 business days of my receipt of the returned item.  *NOTE: Any digital pattern purchase is non-refundable.

Cancellation/Return

Cancellations: I do not accept cancellations for any reason.  

Returns: Because of the nature of these items, unless they arrived damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Sale or clearance items
  • Clothing or jewelry once it has been worn.

 

Should your item be damaged in transit, please take photos of the packaging and the item IMMEDIATELY and contact me within 3 days of item receipt.  I will gladly replace an item lost in transit or damaged in transit by the USPS at my cost, and there is no need to return the damaged item.  

Exchanges: I do not accept any exchanges.